Duospin Cookie Policy

At Duospin, we use cookies and similar technologies to make our website work properly, to remember your preferences, and to improve your overall experience when you play at our casino. This Cookie Policy explains what cookies are, how we at Duospin use them, and what choices you have regarding their use when you visit duospin.com.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They allow us to recognise your browser, remember your settings, and understand how you interact with our platform. Whether you access Duospin Casino from a desktop computer or use our mobile-optimised web version, cookies help us deliver a smoother and more personalised experience across every visit.

Why We Use Cookies

We at Duospin rely on cookies for several important purposes. Our Duospin platform uses cookies to keep you logged in during your session, to remember your language and currency preferences, and to ensure that our 9,000+ slots, live casino games, and sportsbook sections function correctly. Cookies also allow us to analyse site traffic, detect fraudulent activity, and tailor promotional content such as our welcome bonus or Bonus Crab offers to your interests.

• We use essential cookies to keep the casino duospin platform secure and functional
• We use performance cookies to understand how players navigate duospin casino games
• We use functionality cookies to remember your duospin login details and preferences
• We use advertising cookies to show you relevant offers related to duospin bonus and duospin promo code campaigns

Essential Cookies

These cookies are necessary for our website to operate. Without them, features such as duospin casino login, secure deposits, and withdrawal processing would not function correctly. We cannot disable these cookies, as they are fundamental to delivering our services safely.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our Duospin casino site, including which pages are visited most often and whether players encounter errors. This data helps us improve our duospin casino online experience, from game loading speeds to the clarity of our FAQ with over 30 questions.

Functionality Cookies

These cookies allow our platform to remember choices you make, such as your preferred language among the 12 languages we support, or your settings when using the duospin app or our browser-based instant play version. We at Duospin use this information solely to enhance your experience, not to identify you personally for marketing purposes without consent.

Advertising and Targeting Cookies

Our Duospin marketing partners may use cookies to deliver advertisements relevant to your interests, including information about our welcome package, weekly reload bonuses, or no-deposit offers distributed through our newsletter and affiliates. These cookies also help us measure the effectiveness of campaigns involving promo codes such as DUO100, SPINFREE, or DUOSUMMER.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including payment providers, game studios such as Pragmatic Play, Play'n GO, NetEnt, and Evolution Gaming, and analytics services. We at Duospin do not control these third-party cookies directly, but we require our partners to operate in compliance with applicable data protection laws. Our Duospin team regularly reviews these partnerships to ensure your information is handled responsibly.

How We Use Cookies for Bonuses and Promotions

We use cookies to track your eligibility for offers such as the 350% welcome package across four deposits, the weekly cashback on sportsbook losses, and our daily 20 free spins promotion. This allows us to apply wagering requirements correctly and to ensure that bonus terms, including the 40x wagering on deposit and bonus amounts, are properly monitored. Our VIP Program and Casino Shop loyalty features also rely on cookies to track your progress through the five membership levels.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, though doing so may affect your ability to use certain features of our Duospin site, including duospin casino login, saved preferences, or personalised bonus offers. If you disable essential cookies, you may be unable to complete deposits, withdrawals, or access your account securely.

• You can adjust cookie settings directly within your browser preferences
• You can clear existing cookies stored from previous visits to duospin.com
• You can opt out of targeted advertising cookies through available browser or device tools
• You can contact our support team if you have questions about how we use cookies

Mobile Applications and Cookies

If you use the duospin app or access our services through the duospin app download on your mobile device, similar tracking technologies, such as device identifiers, may be used in place of traditional browser cookies. We at Duospin use these technologies for the same purposes: to secure your account, remember your settings, and deliver relevant content about our pokies, live casino games, and ongoing promotions.

Data Protection and Your Rights

We treat information collected through cookies as part of our broader commitment to data protection. We do not sell personal information gathered through cookies to unrelated third parties. Where required by law, particularly for players in Germany, Poland, Hungary, the Czech Republic, Finland, Norway, and other European markets we serve, we process cookie data in line with applicable privacy regulations. Please note that our Anjouan licence does not extend to Germany, Spain, or France, and local rules may apply to users in those jurisdictions.

VPN Use and Location Verification

Cookies and related technologies may also be used to verify your location in order to comply with our licensing obligations. Masking your location through a VPN is prohibited under our terms, and doing so can lead to failed verification or forfeiture of winnings. We rely on this information, together with account verification, to ensure fair and compliant play across all our target markets.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any revisions will be posted on this page, and we encourage you to review it periodically. Continued use of duospin.com after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we use cookies, or about this policy in general, please reach out to our customer support team via live chat, available 24/7, or by email at [email protected]. Our support staff can assist you in English, German, French, Italian, Spanish, Portuguese, Czech, Finnish, Greek, Hungarian, Norwegian, and Polish.